Privacy Policy

Effective Date: April 15, 2025
Last Updated: March 1, 2026

Trail Rippers (“we”, “us”, or “our”) is committed to protecting the privacy of our riders and their families.

As a Canadian company operating in British Columbia, we comply with:

The Personal Information Protection and Electronic Documents Act (PIPEDA)
The Personal Information Protection Act (PIPA) of British Columbia

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

We collect personal information necessary to operate our youth mountain bike programs safely and effectively.

Information Parents/Guardians Provide

Parent/guardian full name
Child’s full name and date of birth
Contact information (email, phone number, mailing address)
Emergency contact information
Medical information relevant to participation (allergies, medical conditions, injuries)
Signed waivers and consent forms
Payment information (processed securely through third-party providers)

Automatically Collected Website Information

When you visit our website, we may collect:

IP address
Browser type
Pages visited
Cookies and analytics data

This information helps us improve our website experience and services.

2. How We Use Your Information

We use personal information to:

Register riders in programs
Ensure participant safety
Communicate about programs, schedules, and updates
Process payments
Send registration notifications and program announcements (if you opt in)
Improve our website and services
Comply with legal and insurance requirements

We only collect information that is reasonably necessary for these purposes.

3. Consent

By registering for Trail Rippers programs or submitting information through our website, you consent to the collection, use, and disclosure of personal information as described in this policy.

Parents or legal guardians must provide consent for participants under 18 years of age.

You may withdraw your consent at any time by contacting us (see Section 11). Please note that withdrawing consent may affect your child’s ability to participate in programs.

4. Photo and Media Consent

Trail Rippers may take photographs and videos during programs, camps, lessons, and events.

These images or recordings may be used for:

Website content
Social media posts
Promotional materials
Email newsletters
Print materials
Program marketing

We will obtain explicit parental or guardian consent through our registration process or a separate media release form before using identifiable images of participants.

If you provide consent and later wish to withdraw it, you may contact us in writing. We will make reasonable efforts to stop future use of the image; however, previously published materials (such as printed brochures or social media posts already shared) may not be fully retractable.

We do not sell or license participant images to third parties.

5. Protection of Children’s Information

Trail Rippers provides services to children under 18. We only collect personal information about minors with parental or guardian knowledge and consent.

We do not knowingly collect personal information directly from children without parental involvement.

6. Sharing of Information

We do not sell, rent, or trade personal information.

We may share personal information with:

Coaches and staff (for safety and program delivery)
Third-party service providers (e.g., payment processors, registration platforms, email marketing tools)
Insurance providers (if required for claims)
Emergency services if required for participant safety
Legal authorities if required by law

All third-party service providers are required to maintain appropriate privacy and security safeguards.

7. Data Storage and Security

We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, misuse, unauthorized access, disclosure, or alteration.

Personal information may be stored electronically using secure third-party platforms. Some service providers may store data outside of British Columbia or Canada. In such cases, information may be subject to the laws of the jurisdiction where it is stored.

8. British Columbia Privacy Rights (PIPA)

Under British Columbia’s Personal Information Protection Act (PIPA), individuals have the right to:

Know why their personal information is being collected
Access personal information held by an organization
Request correction of inaccurate or incomplete information
Withdraw consent (subject to legal or contractual limitations)

Trail Rippers is responsible for personal information under its control and has designated a Privacy Contact (see Section 11) to ensure compliance with PIPA.

9. Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience and collect website usage data.

You can disable cookies through your browser settings, though doing so may affect website functionality.

10. Retention of Information

We retain personal information only as long as necessary to:

Fulfill program and safety requirements
Meet insurance and legal obligations
Resolve disputes
Maintain appropriate business records

When personal information is no longer required, it is securely destroyed or anonymized.

11. Contact Us

If you have questions about this Privacy Policy, wish to access your information, request corrections, or withdraw consent, please contact:

Trail Rippers

Email: coach@trailrippers.ca

Phone: 604-317-3578

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the updated effective date.